In 2005, Kinedyne Corporation was receiving poor service from a large claims house and our broker suggested that we look at Partners Claim Services. Upon engaging Partners Claim Services as our third party administrator it was immediately clear that our account would be properly serviced. Their initial approach was to gain an understanding of the Kinedyne product line. Further, because their response is quick and assertive, we are convinced that questionable claims have been deterred very early.

 

Lynn Domalweski, Risk Manager

Kinedyne Corporation

 

Partners is a pleasure to work with and I rest easier knowing our claims are in their capable hands. I can attest to their skills, which have vastly improved our average time to settle each claim. However, the attribute I personally appreciate is their responsiveness.  I do not hesitate to recommend their services.

 

Darla Rosser, Director of Quality Assurance, Risk Manager

Cadet Manufacturing

 WESTERN STATES

     Insurance Agency

 

Your innovation blew our minds! (Our previous TPA) closed our claims an average of 6 months, you are taking just about 3 weeks. Communication is superb and I think we have a great system going right now. In fact, because of the efficient work you do, I’m able to change procedures on my end, which will save my team roughly 15 hours a week in labor! (Conservatively estimated at $102,960 annually).

 

Stephanie Bottner, Compliance and Insurance Manager

Zipcar, Inc.

Where have you been all of my life? If I had known about your services earlier, life would have been easier.

 

Darrick Dietrich, CEO

Basin Disposal, Inc.

Partners Claim Services provides excellent service. They are my first choice for independent adjusting work.

 

Lisa Manzer, Assistant Vice President

AXIS Insurance Company

“This firm excels in providing the kind of valuable, reliable information needed to evaluate and manage claims in an efficient and timely manner.”

 

David J. Hennings, Attorney

Wilson Smith Cochran Dickerson

“You are quite simply the best firm out there – nationwide!”

 

Theresa Deason, Senior Examiner

Great West Casualty Company

As our third party claims administrator, Partners Claim Services, has provided Rushforth Construction Company with outstanding service and value. They are extremely thorough and timely in their investigations and their value is a cut above other firms. Communication is of great importance to us. Partners consistently keeps us informed, resulting in the type of partnership we look for in a claims administrator. We greatly value our relationship with Partners Claim Services. I would recommend Partners Claim Services to any company looking for a claims administrator who truly values their clients and delivers high quality services.

 

Brad Nakamura, Secretary-Treasurer/CFO

Rushforth Construction Company

Formerly Rushforth Constuction Company

Partners Claims Services has been an extremely valuable resource for us in attempting to navigate the Medicare Secondary Payor reporting process. By using the expertise of Partners Claim Services, we have been able to re-focus our time and efforts on what WE do best.

 

Tricia Martin, Benefits Account Manager

Western States Benefit Planning

We have been working with Partners Claim Services for the past 10 years.  To date their team has improved the claims outcome for our clients collectively by millians of dollars. The team at Partners is second to none in their responsiveness, proactive strategy, and claims expertise.  Time and again they deliver value beyond expectation. 

 

Rich Hecker, Executive Vice President

EHL Insurance
A division of Brown & Brown

Testimonials

 

We are grateful for the our long lasting and deeply loyal clients. We work hard to meet and exceed their expectations by consistently dilivering superior, cost-effective, claim outcomes. Here are a few testimoials to what you can expect from a partnership with us.

I have always found the Partner’s Team to be consummate professionals with superior claims handling skills, unmatched customer service at cost-effective rates all while taking a proactive and innovative approach.  They consistently received high audit scores from our clients as well as from Wells Fargo Insurance and did a wonderful job streamlining a complex multinational insurance program.  I, and our clients, are looking forward to many more years of high quality claims handling, superior service and innovation from the Partners Claim Services Team.

 

David S. McCallum, AIC, CRIS

Vice President
Wells Fargo Insurance Services USA, Inc.

For over ten years Partners Claims Service has provided us with a refreshingly responsive and professional work product. They have a network of dependable professional loss adjusters that have high quality technical skills.  They place a high priority on customer service, with ongoing communications with all parties involved. All claims are handled thoroughly and efficiently with a focus on thorough investigations, evaluations and accurate assessments of liability and damages.  They are always flexible and accommodating to do whatever is necessary to get the job done efficiently and at a great value. 

 

Rick Gehlhaar

Director of Claims

Housing Authorities Risk Retention Pool

Affordable Housing Risk Pool

Partners Claim Services is world class when it comes to communication, responsiveness and flexibility. They embrace their mission of “partnering with you to manage your risk.” They truly are WSTIP’s partner in reducing our members “cost of risk.”  When our largest customer wanted to change how they processed their liability claims,  Partners was there for us and made the transition smooth, transparent and cost effective.  Their involvement in this transition saved the Pool at least 20% in its overall yearly adjusting costs.

Jerry Spears

Deputy Director

Washington State Transit Insurance Pool    

© 2017 Matrix Risk Management Solutions 1.888.221.4891

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